Harrowby Lane Surgery

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Complaints and compliments

Let Us Know Your Views We are always looking for ways to improve the services we offer to patients. To do this effectively, we need to know what you think about ... [continue] Complaints and compliments

General Data Protection Regulations (GDPR)

How we use your information We collect and hold data about you for the purpose of providing safe and effective healthcare Your information may be shared with our partner organisations ... [continue] General Data Protection Regulations (GDPR)

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by completing a form available from reception. ... [continue] How to register

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient Data

This practice is supporting vital coronavirus (COVID-19) planning and research by sharing your data with NHS Digital. For more information about this see the NHS Digital Transparency Notice Harrowby Lane- ... [continue] Patient Data

Practice boundary

Please use the map below to see if you live within our practice boundary. 

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. If you move outside the practice area you may need to ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 15th November, 2014