Harrowby Lane Surgery

Complaints and compliments

Let Us Know Your Views

We are always looking for ways to improve the services we offer to patients. To do this effectively, we need to know what you think about the services you receive. Tell us what we do best, where we don’t meet your expectations plus any ideas and suggestions you may have. Only by listening to you can we continue to build and improve upon the service we offer.

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if you prefer, in writing. Every effort will be made to answer your concerns as soon as possible.

You can also contact POhWER for help with your complaint:

Follow this link for POhWERhttps://: www.pohwer.net/in-your-area/where-you-live/Lincolnshire

 

View the Patient Survey Results 2019

 

 

Date published: 10th October, 2014
Date last updated: 2nd June, 2020