Harrowby Lane Surgery

Online services

Systmonline

You can request a repeat prescription, book an appointment or view your medical record online.

The online service is protected by the highest security and your details cannot be accessed by other people, providing you keep your registration details secure.

To use the online service please ask one of our receptionists for an individual access and ID code.

All new patients registering with the surgery will automatically receive a logon and password.

AccuRx

You can contact us about a medicaladministrative or prescription issue by clicking here

This short online form is the quickest and simplest way for the majority of our patients to access or clinical team for assistance. Our practice phone lines remain open for anyone with accessibility needs who might find difficulty completing this form.

You can submit your requests through this system  from 08.00 am until 13.00 pm (excluding Bank Holidays). When the practice is extremely busy this service is switched off earlier, however if your request is urgent please telephone the surgery.

Please do not use this online form for emergency requests. Please contact 111 during out of hours or 999 in an emergency.

Please note all appointments with our nursing team have remained the same and must be booked in advance.

All of our registered patients are asked to use this service and you can use the service if you are a parent or carer. Please note however, that we may need permission from the patient to discuss their medical information with you.

Date published: 26th August, 2022
Date last updated: 26th August, 2022